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Renter Information
IMPORTANT CONTACT PHONE NUMBERS
The Leasing Office hours are 10 a.m. - 6 p.m. Monday through Saturday. Phone 650-725-2000.
Life Threatening Emergency: call 911
Non-Life Threatening Emergency: 650-329-2413
On-Site Courtesy Patrol After Hours: 650-740-2125 (For noise complaints, parking issues, suspicious activity.)
Maintenance Emergency After Hours Answering Service: 1-800-295-9968. As a reminder, we do not perform lockout service when the Leasing Office is closed.
MAINTENANCE REQUESTS
To submit a request for maintenance service on your rental unit,
please enter the information for each individual repair on the on-line
Maintenance Request Form or print out and complete the Stanford
West Apartments Maintenance Request Form and return it to
the leasing office or deposit it into the drop box.
STANFORD WEST
PARKING POLICY
The community's parking policy is described in a
document entitled Stanford West Parking
Policy. A printable version of the Stanford West Parking Policy
is located at Parking. Frequently asked
questions about guest parking is available at Guest
Parking FAQ with a printable version located at Guest
Parking and the enforcement schedule is available at the Parking
Holiday Calendar.
UTILITIES
Information Technology Services (IT Services) at Stanford University
provides telephone, Internet and cable television services.
To order these services, call 650-725-HELP or visit the following website: http://www.stanford.edu/services/stanfordwest/
For electricity: City of Palo Alto 650-329-2161
For all other utilities: Contact Stanford West Apartments
Stanford West management will open and close your account for
water usage with a billing company called Conservice.
Conservice reads your water meter remotely and bills you directly.
Billing and payment information is available at www.utilitiesinfo.com.
City of Palo Alto Utilities:
Schedule of Water Service Rates
Schedule of Sewer Rates
MOVING OUT
SHUTTLE SYSTEM
Stanford University provides a free Marguerite Shuttle System
for residents. The link for the Marguerite
Shuttle shows route maps and schedules.
PALO ALTO CITY PARKS
As members of the City of Palo Alto, Stanford West residents can take advantage of the city parks which are described at: http://www.cityofpaloalto.org.
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