| When can I come by and view an apartment?
Please call Stanford West to schedule an appointment
to view the model.
Is my application fee refundable?
Does the whole household have to be eligible?
Eligibility for the household will be based on the
highest eligible person. Roommates do not need to
be eligible; however, if the eligible person leaves
their eligible position, the lease may be renewed at a market rate.
What if I resign or retire?
Each household will be re-certified annually. Please note, upon retirement a resident may no longer qualify for the Stanford rate.
What if I do not need an apartment until some future
date?
Contact the leasing office and ask to be placed on the waiting list.
How long is the lease term?
Please contact the leasing office for current rates and terms. Applicants may request
a short term lease at the short term rate.
What about rent increases?
If you sign a lease, rents are guaranteed for the
duration of the lease term. At least thirty days before
renewal, rent changes will be announced. The only
rent increases that are limited are those for the
BMR (Below Market Rate) units which are limited to
one-third of the increase in the Consumer Price Index
(CPI) for All Urban Consumers, Rent Residential, San
Francisco-Oakland Area.
What is the pet policy?
The pet policy is two pets per unit. An additional
pet deposit of $1000 is required. Pet rent may also apply. For animals other than dogs or cats,
please contact the leasing agent. Fish tanks 25 gallons
or larger will require renter's insurance.
Where can I walk my dog?
We have provided pet stations along the San Francisquito Creek path and Sand Hill Road. All dogs must be on a leash. Please clean up after your dog.
How many parking spaces do we get?
Each one-bedroom unit gets one garage. Two and three bedroom
units get one garage and one unreserved surface parking
space. A limited number of additional carports, garages and unreserved surface parking spaces are available for rent.
Are the BMR qualifications flexible?
Can I qualify for the BMR rate but not my roommate?
No, the entire household income will be taken into
consideration in order to qualify for BMR rates.
Can I apply for both a BMR rate and a non-BMR rate
unit?
If BMR applications are being accepted and you meet the BMR qualifications, you may apply for both rates. Certification of eligibility for a BMR unit must be completed before a BMR unit is assigned.
Are there adaptable units for the disabled?
Yes. Many adaptations have been made, however, additional
adaptations will be done at the resident's request
and expense. If you are interested in adaptable units,
please check the appropriate box on the application.
What is the actual number of BMR units in the complex?
The agreement with the City of Palo Alto specifies
that 10% of the complex be comprised of BMR units
in the first year. There were 63 BMR units (10%) for the first 3 years of the project. By 2016, the number of BMR units will increase gradually to 156 units.
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